Shipping Policy for FoodBinaa

Effective Date: 11/03/2025

Thank you for shopping with FoodBinaa! Our Shipping Policy outlines the procedures, charges, and delivery times for your orders placed on our website www.foodbinaa.com. By purchasing products from FoodBinaa, you agree to the terms and conditions described in this policy.

1. Shipping Methods and Delivery Times

We offer various shipping options to ensure your order reaches you in a timely manner. Delivery times may vary depending on the shipping method selected and your location.

1.1 Standard Shipping:

  • Delivery Time: Typically 5-7 business days within the United States.
  • Cost: Shipping fees will be calculated at checkout based on your location.

1.2 Expedited Shipping:

  • Delivery Time: Typically 2-3 business days for faster delivery.
  • Cost: Expedited shipping fees will be calculated at checkout.

1.3 International Shipping:

  • Delivery Time: Typically 7-21 business days depending on your location.
  • Cost: International shipping fees will vary and will be calculated at checkout.

2. Order Processing Time

2.1 Processing Time: After your payment has been successfully processed, we will begin to fulfill your order. Orders are typically processed within 1-2 business days.

2.2 Business Days: Business days are Monday through Friday, excluding weekends and public holidays. Orders placed on weekends or holidays will be processed on the next business day.

2.3 Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking details (if applicable). You can use this tracking number to monitor the status of your shipment.

3. Shipping Charges

3.1 Free Shipping: We offer free standard shipping on orders over a specified amount (subject to change). You will be notified of this offer at checkout if it applies to your order.

3.2 Shipping Fees: Shipping charges are calculated at checkout based on the size, weight of the items, and your delivery address. You will see the exact shipping fees before completing your order.

3.3 International Taxes and Duties: If your order is shipped internationally, you are responsible for any import taxes, customs duties, or other fees associated with the shipment. These charges are not included in the price of the products or the shipping fees.

4. Address Accuracy

4.1 Correct Shipping Information: Please ensure that the shipping address provided during checkout is accurate and complete. FoodBinaa is not responsible for delays, lost packages, or additional fees due to incorrect or incomplete address details.

4.2 Address Changes: If you need to change the shipping address after your order has been placed, please contact our customer service team immediately. Changes cannot be guaranteed after the order has been processed or shipped.

5. Shipping Restrictions

5.1 P.O. Box and APO/FPO Addresses: We are unable to ship to P.O. Box addresses or APO/FPO addresses. Please provide a physical address for all orders.

5.2 Restricted Shipping Locations: Due to varying laws and regulations, we may not be able to ship certain products to specific countries or regions. If this applies to your order, we will notify you before processing the shipment.

6. Delivery Issues and Delays

6.1 Shipping Delays: While we aim to fulfill and deliver your order within the stated time frames, delays may occur due to unforeseen circumstances, including weather, shipping carrier delays, or public holidays. FoodBinaa is not responsible for such delays but will do our best to keep you informed.

6.2 Damaged or Lost Packages: If your order is damaged during shipping or goes missing, please contact our customer support team immediately at info@foodbinaa.com. We will work with the carrier to investigate the issue and resolve it.

6.3 Unsuccessful Deliveries: If a delivery attempt is unsuccessful due to an incorrect address, no one being available to receive the package, or other issues, the package may be returned to us. In such cases, additional shipping fees may apply for reshipping.

7. Returns and Exchanges

7.1 Return Shipping: If you need to return an item, please refer to our Refund and Returns Policy for information on how to return the item and who is responsible for return shipping costs.

7.2 Exchanges: In some cases, we may offer exchanges for defective or incorrect items. Please contact our customer service team for assistance with exchanges.

8. Customer Support

If you have any questions or concerns about shipping, please contact our customer support team:

By purchasing from FoodBinaa, you acknowledge and agree to the terms of this Shipping Policy. We are committed to providing you with the best shopping experience and ensuring your products arrive safely and on time.